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Z przyjemnością odpowiemy na wszelkie opinie i pytania. Nasze Centrum Obsługi Klienta jest dostępne 24 godziny na dobę, 7 dni w tygodniu. Zazwyczaj odpowiadamy w ciągu sześciu godzin. Można się z nami skontaktować w języku angielskim lub, jeśli to możliwe, w Twoim ojczystym języku za pośrednictwem poczty elektronicznej. Możesz również zapoznać się z naszymi FAQ, Zasadami i Regulaminem, aby uzyskać odpowiedzi na najczęściej zadawane pytania.
Zespół obsługi klienta
Adres e-mail: [email protected]
W przypadku pytań dotyczących oferowanych przez nas usług prosimy o kontakt mailowy z Centrum Obsługi Klienta. Jeśli wniosek został już złożony, prosimy o podanie imienia i nazwiska podróżnego oraz adresu e-mail, co ułatwi nam odnalezienie Państwa oferty. Jeśli złożyli Państwo kilka wniosków, prosimy o podanie powyższych informacji dla każdego z podróżnych/kandydatów.
Dział rozliczeń
Adres e-mail: [email protected]
Nasz Dział Rozliczeń służy pomocą w przypadku pytań dotyczących anulowania rezerwacji lub płatności. W wiadomości e-mail prosimy o podanie takich informacji, jak imię i nazwisko podróżnego, jego adres e-mail oraz data zakupu. W przypadku złożenia większej liczby wniosków, prosimy o podanie tych samych informacji dla wszystkich wnioskodawców. Kontaktując się z bankiem lub firmą obsługującą kartę kredytową, należy liczyć się z dalszymi opóźnieniami. Wszystkie kwestie związane z płatnościami są obsługiwane przez nasz Dział Rozliczeń i odpowiemy w ciągu 1 dnia roboczego.
Wsparcie telefoniczne
Prosimy o kontakt telefoniczny pod numerem +44.2045781591 w celu uzyskania natychmiastowej pomocy.
Za połączenia międzymiastowe obowiązują opłaty.
This website is owned and operated by a private company specializing in online travel documents.
Our team is dedicated to assisting international travelers with applying for Electronic Visas, Travel Authorizations, and other digital travel documents. We are not affiliated with any government authority; however, we simplify official application procedures through expert guidance, secure technology, and personalized support.
Please visit our Contact page for our full contact details, and our team will respond to your inquiry within 24 hours.
Company address:
Immitech Services Ltd
75 Prodromou Avenue
2063 Nicosia, Cyprus
American Society of Travel Advisors (ASTA)
We are a registered member of the American Society of Travel Advisors under registration number 900387792. ASTA is a leading U.S. trade association representing travel professionals, dedicated to promoting ethical standards and protecting the business and policy interests of travel intermediaries worldwide.
Immigration Advisers Authority Certification
We are an eVisa processing agency registered with the New Zealand Immigration Advisers Authority under registration number 201503055. This certification allows us to provide professional assistance and document support for New Zealand visa applications in accordance with official standards and best practices.
We specialize in assisting international travelers with the United States Electronic System for Travel Authorization, eVisas, and other online travel applications - offering a seamless, secure, and stress-free experience. Navigating travel documentation can be complex, especially for first-time travelers. That’s why our team of travel and immigration professionals is here to guide you through every step. From eligibility screening to document verification and application submission, we manage the entire process so you can plan your trip with confidence. Each application is reviewed by a travel specialist to ensure accuracy and minimize the risk of delays or rejections. We adhere to official requirements and employ secure digital tools to protect your information at every stage.
Professional application assistance
Same-day processing available
All data encrypted and securely handled
Real-time status updates
Multilingual 24/7 customer support
Confirmation delivered securely by email
This website is owned and operated by Immitech Services Ltd, a private company. This website and Immitech Services Ltd are not affiliated with any government agency.
Our mission is to help immigrants and travelers through the complex United States immigration system with our do-it-yourself immigration guides and travel authorization consultancy.
All applicants can apply directly at uscis.gov or travel.state.gov without our assistance. Using this website does not establish an attorney-client relationship.
The policies regarding travel documents are determined by the issuing authority, outlining the requirements for foreign nationals to travel to, enter, and stay in another country.
All information provided must be accurate, as travel documents can be revoked by the issuing authority for various reasons. Knowingly providing false information may result in penalties.
The listed prices for application assistance services may include government fees. Reviews on the website reflect past experiences and are not indicative of individual results.
Information on immigration matters provided on the website is for general informational purposes only and should not be considered legal advice. Users should consult with a lawyer for specific legal issues if needed.
While efforts are made to keep the website accurate and up-to-date, we do not ensure the completeness or accuracy of the information provided. The website may experience temporary unavailability due to technical issues beyond its control.
Immitech Services Ltd is not liable for materials, products, or services on external websites linked to or from their site. Users agree to the disclaimers and legal terms by visiting this website.
Last updated: October 31, 2025
About this Website
This website is owned and operated by Immitech Services Ltd, a private company. Our mission is to help immigrants and travelers through the complex United States immigration system with our travel authorization consultancy. All applicants can apply directly at uscis.gov or travel.state.gov without our assistance. There are disclaimers located on the footer of every page of this website.
Company Information
Immitech Services Ltd
75 Prodromou Avenue
2063 Nicosia, Cyprus
Our Services
eVisa consultancy: This website offers to review and process travel authorizations for visitors that wish to obtain assistance with this process.
Delivery Policy
The processing time for eVisas can take up to 5 days, but our team starts the application process as soon as the application is received. eVisas are delivered by email as soon as we receive the approved eVisas.
Currency of Transactions
All services are sold in U.S. dollars.
Refund Policy
All products and services purchased from this website are fully refundable within the 90 days of the date of purchase. The request for a refund must be to submitted within 90 days from the day the order was received. We reserve the right to not issue a refund if the request is received after 90 days from the date of purchase. Refunds for card transactions are issued within 2 business days. If you have any questions with regards to your order, please contact our customer service department. If you wish to cancel your order, please contact us with the reasons for the cancellation request. You should not contact your card company or bank to file a dispute, as this will only delay the refund process.
Recurring Billing
This website does not offer any type of products or services that comes with a recurring billing. All purchases on this website are 1-time transactions.
Typographical Errors
In the event that a product or service is mistakenly listed at an incorrect price, we reserve the right to refuse or cancel any orders listed at the incorrect price. In the event your card has been charged, a full refund will be issued in the amount of the incorrect price.
Links
This website contains hyperlinks that may take you outside this website. Links are made available for your convenience. However, the inclusion of any link does not imply endorsement or approval by our company. We are not responsible for any links to and from our domain. Framing of our website at any level is prohibited.
Copyright Information
All products on this website are published by our company and are protected by copyright laws. Permission for use of our intellectual property should made in writing to our legal department.
Intellectual Property Rights
Except where otherwise stated, we are the copyright holder of all content, layout, design, data, graphics, trademarks and logos under the this domain. The content is protected by international copyright laws. We will do our utmost to protect our rights, employees, customers, members and intellectual property. We will not hesitate to take legal action if necessary. Permission for use of our intellectual property should made by contacting our legal department.
Limitation of Liability
We shall not be liable for any special or consequential damages that result from the use of, or the inability to use, the materials on this website or the performance of the products, even if we have been advised of the possibility of such damages. Applicable law may not allow the limitation of exclusion of liability or incidental or consequential damages, so the above limitation or exclusion may not apply to you.
Personal Use Limitation
The information, news, articles, emails, products and services provided by our company are for your personal and non-commercial use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information, or other content, products or services obtained from this website without the express written permission from our legal department.
Warranty Disclaimer
This site and the materials and products on this site are provided “as is” and without warranties of any kind, whether express or implied. To the fullest extent permissible pursuant to applicable law, this website disclaims all warranties, express or implied, including, but not limited to, implied warranties of merchantability and fitness for a particular purpose and non-infringement. This website does not represent or warrant that the functions contained in the site will be uninterrupted or error-free, that the defects will be corrected, or that this site or the server that makes the site available are free of viruses or other harmful components. This website does not make any warranties or representations regarding the use of the materials in this site in terms of their correctness, accuracy, adequacy, usefulness, timeliness, reliability or otherwise. Some states do not permit limitations or exclusions on warranties, so the above limitations may not apply to you.
Legal Form and Choice of Law
By using our website, purchasing a products or service, you have entered into a legal contract with our company. You agree that the prevailing party in a civil lawsuit may be awarded reasonable attorney’s fees.
Changes to the Terms and Conditions
We retain the right, at its discretion, to change our Terms and Conditions any time. Customers, members and all users of this website are recommended to review our Terms and Conditions, Privacy Policy, and Disclaimers (located on the footer of every page of this website) on a monthly basis.
Last updated: October 31, 2025
This website is committed to protecting our clients’ privacy. We only uses the information we collect to process orders requested by our clients. As a visitor to our website, you have the right to understand our information privacy practices. We understand that submitting your information over the Internet involves a great deal of trust on your part and we take this trust very seriously. Our highest priority is to ensure the security and confidentiality of our clients’ personally identifiable information such as name, address, phone number, email address and card details. Please review our Terms and Conditions page for more information.
What Information We Collect
We do not collect any personal information by you browsing our website. If you choose to order any of our products or services, you must voluntarily provide us with your name, address, phone number, email address and card information. Your information is not shared with any person, business or organization for any other purpose than to fulfil your order request. No card information is stored on our servers at any time. For statistical purposes we have installed Google Analytics, which you can withdraw your consent from by deleting the _ga file from your computer.
Cookies
A cookie is a small text file that is stored on a user’s computer for record-keeping purposes. We use cookies on this site. We do not link the information we store in cookies to any personally identifiable information you submit while on our site. We use both session ID cookies and persistent cookies. We use session cookies to make it easier for you to navigate our site. A session ID cookie expires when you close you browser. A persistent cookie remains on your hard drive for an extended period of time. You can remove persistent cookies by following directions provided in your Internet browser’s “help” file or visit our Cookies Page for more information. Persistent cookies also enable us to track and target the interests of our users to enhance the experience on our site. If you reject cookies, you may still use our site, but your ability to use some areas of our site, such as contests or surveys, will be limited. With cookies diabled you may not be able to submit your order. Please review our full Cookie Policy for more information.
Use of Your Data
The information you voluntarily provide to us is only used to process your order. User data is never disclosed to any third parties unless as otherwise disclosed in this privacy statement. We disclose your personal information as required by law, such as to comply with a subpoena, or similar legal process when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request, to any other third party with your prior consent to do so.
Links to Other Web Sites
On our site there are some outgoing links to other sites for the purpose of providing visitors with additional information about our services and to introduce sites we recommend. The fact that we provide these links, however, does not mean that we approve of or endorse the content, services or products offered by those sites. Should you follow the links, we cannot be held liable for any way you may utilise those sites, or for any content they include. When visiting the site of any third party provider, we strongly recommend you read their terms and conditions thoroughly.
In some instances, visitors may arrive at our site via a link provided by a third party. In this instance, we cannot be held liable for the way the other site is utilised or for its content. We recommend you read the site’s terms and conditions thoroughly. Any third party sites with links to www.usimmigrationsupport.net are not offered by us, and are not within the control of our company. In instances where we do link to third-party sites, we make every attempt to ensure that those sites are not in violation of any legal requirements. However, it is not possible to conduct continual or permanent reviews of the status of such sites, and it would be unreasonable to expect us to do so. Any links we allow are with sites we cannot detect to have been in violation of any legal requirements. Should we detect such violations, all measures would be taken immediately in order to remedy the situation.
Access to Personally Identifiable Information
If your personally identifiable information changes, or if you no longer desire our service, you may do the following: correct, update, amend, delete/remove or deactivate it, by contacting our Customer Service Department: [email protected]
Sharing of information
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.
Security
Our shopping cart includes a Secure Socket Layer (SSL) certificate to protect our customers’ information when shopping online. SSL technology encrypts the customers’ name, address, and card information between your computer and our server. We work closely with Visa, MasterCard and American Express to eliminate any fraudulent transactions. It is easy to see that your connection is secure as the URL of your website will change from http:// to https:// indicating that the connection is secure during the check-out process. We follow generally accepted industry standards to protect the personal information submitted to us, both during transmission and once we receive it. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot ensure its absolute security.
The Directive on ePrivacy
The only time we might share your information is if we are legally required to provide some user information or individual access information related to law enforcement agency, court of law, or other government agency in response to their request, subpoena, or court order. We do not share your information for any marketing or other purpose.
The Directive on ePrivacy
We adhere to the Data Protection Act of 2018, which outlines the requirements for companies regarding customer privacy protection and the manner in which all personal data is processed.
Changes in this Privacy Statement
If we decide to change our Privacy Policy, we will post those changes to this privacy statement, the home page, and other places we deem appropriate so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we disclose it. We reserve the right to modify this privacy statement at any time, so please review it frequently. If we make material changes to this policy, we will notify you here, by email, or by means of a notice on our home page.
The General Data Protection Regulation (GDPR) is a regulatory framework for personal data processing in the European Union (EU) and the European Economic Area (EEA).
The European Parliament and Council implemented the rule (EU 2016/79) on April 27, 2016.
The GDPR’s key goals are to:
Governments outside the EU/EEA exercise various rules on the processing of personal data. Some regulatory systems are comparable to the GDPR, while others are significantly more constrained. Global corporations often adhere to the GDPR framework, which is regarded as a leading standard for data processing. The internet is made up of millions of websites, each of which requires certain data to be placed on the computers of visitors.
Data saved can be classified as follows:
This website does not require any traceable data to be saved on the computers of visitors in order to work properly. Visitors are fully anonymous. The only non-traceable data gathered is for technical analysis. To secure data transfers to and from our website, we use SSL (secure socket layer).
Only visitors who contact us submit traceable data. What you write in your email or online chat and include is entirely up to you. If you contact us, we will have access to the information you submit. After we respond to your email, it will be permanently erased along with any attachments you may have included after 60 days.
We do not keep any personally identifiable information for any reason other than offer our services and respond to your questions. This website is designed for visitors who are at least 18 years old.
If you have any queries about GDPR or privacy, please contact the Data Protection Officer at any time: [email protected]
Contact our Legal Department
Email us at [email protected] for further assistance.
Last updated: October 29, 2025
Your Right to Withdraw
You may request a refund if you are not satisfied with the service we provide. Under the terms of our refund policy, we offer a 90-day money-back guarantee. To exercise this right, you must email our customer service team and formally inform us in writing of your intention to withdraw from the contract.
The Result of Withdrawal
If you choose to withdraw from this contract, we will reimburse all payments made. Refunds will be issued to the same debit or credit card used for the original payment.
Withdrawal Information
When submitting your written withdrawal request via email to [email protected] , please include the following details:
Currency
All transactions are conducted in United States dollars (USD). Refunds will be issued in USD and processed within two working days of receiving your written request to withdraw from the contract. Please note that once the refund is issued, your bank or credit card company may convert it to your local currency. You will receive the same USD amount that was charged initially.
Addendum
Immitech Services Ltd is a private company and is not affiliated with any government agency. Submitting your application through our website, canceling the application, or requesting a refund will not impact the final decision on whether your application is approved or denied by government authorities. Additionally, the final discretion to grant or deny admission into the United States lies solely with the customs officer at the port of entry.
Last updated: October 31, 2025
A cookie is a text file which a web site saves on a user’s computer after the user visits the site. The cookie is stored by the user’s browser in a location reserved for cookies.
A cookie saves information about the user’s visit to the web site. This information can include the user’s preferences regarding web site appearance and behavior, based on the user’s actions at that site. Cookies can also keep track of the number of visitors visiting each page at a site.
There are two main types of cookie:
To learn more about cookies, visit: https://allaboutcookies.org
Notice
We use cookies on our website to give you the most relevant experience by remembering your preferences and repeat visits. By clicking “Accept All”, you consent to the use of ALL the cookies. However, you may visit “More info” to provide a controlled consent.
Cookies Policy
Why do we utilize cookies, and what are they?
“Cookies” are file formats that are used for a variety of reasons, including adjusting the Website’s layout to your device, gathering statistical data, enhancing your user experience, and so on.
You consent to the establishment of cookies by entering and exploring this Website and purchasing the services offered.
These include session cookies (which are automatically deleted when you close your browser), persistent cookies (which are stored on your device for a long time), owned cookies (which are sent to your device by our Website to collect data for our use), and third-party cookies (which are sent to your device by a third party) (service providers we have contracted, e.g., links to social media to reshare our content).
Cookies for user login, cookies for user security, cookies for authentication or identity, add-on cookies, user interface cookies, and certain session cookies are exempt from such permission.
Please be aware that if you modify your browser’s settings by deactivating the limits imposed on the storage of cookies, we will infer you give us your permission.
Furthermore, your consent will not be necessary if the placement of cookies is essential to provide a service on our Website that you have specifically requested.
Third-party cookies are subject to the Privacy and Cookies Policies of the third-party.
We are not responsible for the content or validity of the third-party Policies mentioned above.
The following cookie types may be installed in your browser by us:
| Cookies name | Supplier | Category | Type | Storage Period |
|---|---|---|---|---|
| Authorization | Owned | Necessary | Technical | Session |
| _ga_# | usimmigrationsupport.net | Marketing | Analytical | 2 years |
| _ga | usimmigrationsupport.net | Marketing | Analytical | 2 years |
| _gcl_au | usimmigrationsupport.net | Marketing | Analytical | 3 months |
| mtm_consent_removed | usimmigrationsupport.net | Necessary | Technical | Persistent |
| _hjTLDTest | usimmigrationsupport.net | Statistics | Analytical | Session |
| _hjSessionUser_# | usimmigrationsupport.net | Statistics | Analytical | 1 year |
| _hjSession_# | usimmigrationsupport.net | Statistics | Analytical | 30 minutes |
| IDE | doubleclick.net | Marketing | Analytical | 1 year |
| CookieConsent | usimmigrationsupport.net | Necessary | Technical | 1 year |
| test_cookie | doubleclick.net | Necessary | Technical | 15 minutes |
| hjViewportId | hotjar.com | Statistics | Analytical | Session |
| hjActiveViewportIds | hotjar.com | Statistics | Analytical | Session |
| pagead/landing | doubleclick.net | Marketing | Analytical | Session |
| pagead/1p-user-list/# | google.com | Marketing | Analytical | 30 days |
| 1.gif | imgsct.cookiebot.com | Necessary | Technical | Session |
| pagead/landing | googlesyndication.com | Marketing | Analytical | Session |
| (unnamed) | usimmigrationsupport.net | — | Analytical | Session |
What rights does the user have when it comes to blocking or refusing cookies?
You can revoke your permission to the placement of cookies by this Website at any time by changing the settings on your device’s browser.
For the most common internet browsers, here are links to instructions on how to handle or erase cookies:
Keep in mind that if you disable cookies, you will lose access to certain Website functions that require them.
You may also set your computer browser to automatically allow or reject all types of cookies. You can also set your browser to inform you whenever a cookie is received, allowing you to choose whether or not to accept it.
You can also enable private browsing, which prevents your browser from saving browsing data, website logins, cookies, and other information about the web pages you visit, and non-tracking browsing, which prevents your browser from tracking your visits and user patterns.
If you have any questions about this Cookie Policy, please email us: [email protected]
Last updated: October 31, 2025
U.S. Immigration Support is a private travel assistance agency that assists travelers in applying for Electronic Travel Authorizations (ESTA) and United States visas. Our mission is to make the process simple, secure, and stress-free through professional review and personalized support from our dedicated team. The average response time is under 2 hours, and our support team is available 24/7. You may contact us in English or your native language, and we will respond accordingly. Email is the fastest way to reach us: [email protected]. You may also call +44.2045781591(long-distance charges may apply), though we recommend using email for quicker handling.
Customer Service
Email: [email protected]
Please contact our Customer Service Center if you have any questions about our services. If you have already submitted an application, include the traveler’s name, email address, and order number to help us locate your record quickly. We can assist with:
If you have submitted multiple applications, please include the details for each traveler in your message.
Billing Department
Email: [email protected]
Our Billing Department handles all refunds and cancellations. Please include the traveler’s full name, email address, order number, and date of purchase in your message. Refunds and cancellations are processed immediately upon receipt. To avoid delays, please contact us directly—do not post refund or cancellation requests on public review platforms such as Trustpilot, as this may expose your personal information and delay processing. Please note that contacting your bank or card provider will not accelerate your refund or cancellation; in most cases, it may delay both your refund and the deletion of your personal data.
We can assist with:
To ensure fast and secure processing, all customers are encouraged to email us directly at: [email protected]
Deletion of Personal Data
Email: [email protected]
We take data protection and privacy seriously. Upon request, all customer data is permanently deleted in full compliance with the General Data Protection Regulation (GDPR) and other international data protection standards. This includes all personal details, billing data, and application records. Data deletion is performed using secure, irreversible methods to ensure that no information can be recovered or accessed after removal. Customers may request the deletion of their data at any time by contacting [email protected]. Once the process is complete, a confirmation of deletion will be provided for your records.
